Verizon credit reporting: 1-877-325-5156 Direct to the credit reporting department, no need to press anything.Verizon mobile broadband customer service: 1-800-786-8419 Press #, then 2 to reach customer service. Just select why you want to contact them and in 3rd step click “chat with us” Customer service is one of the most important aspects of a business no matter how small it is.If you don’t receive bills and late payments are your recurring problem, try to take some responsibility and set up a reminder of when you need to pay so that you can avoid another late payment the following month.Companies are not in control of other factors that may affect the post for example so maybe you can try to create an online account where you can check your billing information as well.Not many people have a lot of time to contact customer service and unfortunately, at times that we need assistance the most, we are usually in a hurry or we simply do not have the time to go through all the hassles.
Verizon customer service has a toll free number and a chat option for support in their website.
There will be instances when they can do so right away but there will also be instances when you will have to be patient and let them do their work and let their work take its course.
There have been so many problems about credits, late payments or payment postings because some customers do not understand the processing times.
If you are in doubt, ask them to clarify that to you so that next time, you won’t have the same issue anymore.
As customers, we also have the responsibility to take care of our accounts and not just let the companies handle everything.
Also, don’t forget to repeat the information so that the representative can verify it for you.